Founded in 2005, Tai Yau Storage Group Limited launched its own brand, Apple Storage, and prides itself on the provision of comfortable environment and premium mini storage services. Thanks to our group operation and solid strength, we have earned the support from customers and grown into one of the biggest mini storage chains in Hong Kong. To cater for the needs of customers in various districts, we have extended our network to cover different parts of the territory and strategically opened our branches near MTR stations and stops of other key means of transportation.
Customer service ambassadors stationed in branch are at your service. The Group also owns its own fleet of goods vehicles, AppleMoving, and our transportation team is best known for being detail-minded and trustworthy in order to provide our customers with one-stop solution.
Apple Storage aims to offer super-value-for-money services in terms of the storage environment and service quality. We consider it our mission to provide storage units that enable our customers to enjoy more living space and also more "spiritual space", or comfort and care, that serve to enhance their standard of living.
Our core value is everything starts with a "heart". Our vision is visualized in our trademark "To win your heart - We serve with heart".
Over the years, we have gained the recognition from different sectors and earned multiple titles including Hong Kong Top Service Brand, Hong Kong Awards for Industries – Customer Service and The Service & Courtesy Award.
Apple Storage is in constant pursuit of innovation to meet different needs of our customers. In addition to the basic storage service, we are first in Hong Kong to have introduced Mailbox Service, Authorized Pick-up/Hand-over Service, and Closet Service. We leisure bays that come with background music and free distilled water for customers to take a break when handling their goods.
Customer service ambassadors stationed in branch are ready to offer help to our customers. We offer 24-hour hotline to ensure our customer receive proper support anytime in need.
Apple Storage spares no effort in staff training to maintain service quality. Our customer service training programmes, which are tailor-made to the specific needs of customers, equip our staff with necessary know-how and skills. Clear working guidelines are also available for our staff to follow the enterprise-wide standard, in such a way that each and every member of our staff delivers consistent service standard with strong team spirit and sincerity.
For more information, please call the hotline : (852) 8208 9822 or E-mail to： firstname.lastname@example.org